Shipping Policy

Effective Date: June 26, 2026

Thank you for shopping with Spotzet. We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy carefully before placing an order.

Order Processing

• Orders are processed within 1–3 business days after payment is successfully confirmed.

• Orders are not processed or shipped on Sundays or public holidays.

• During peak seasons or promotional events, processing times may be slightly longer.

Shipping Time

Estimated delivery times are:

• Within India: 5–10 business days.

• Remote locations: 7–15 business days.

Please note that delivery times are estimates and may vary due to courier operations, weather conditions, public holidays, customs, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may offer free shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message with tracking details (where available), allowing you to monitor your shipment.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate.

Spotzet is not responsible for delays or failed deliveries caused by:

• Incorrect or incomplete shipping information.

• Customer unavailability at the delivery address.

• Courier delays or circumstances beyond our control.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery.

Please include:

• Your order number.

• Clear photos or videos of the product.

• A brief description of the issue.

After verification, we will arrange a replacement or exchange in accordance with our Return & Refund Policy.

Exchange Requests

If you wish to exchange an eligible product, you must contact us within 24 hours of your order being marked as delivered.

Exchange requests made after this period may not be accepted.

Lost Packages

If your package appears to be lost in transit, please contact us. We will work with the shipping carrier to investigate and assist you in resolving the issue.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Spotzet
Email: spotzet@gmail.com
Phone: +91 8592897101

Kothamkalathil, Melangadi, Kalpakanchery P O, Malappuram, kerala-676551      

This website is owned and operated by Noufal KK.

Our customer support team will be happy to assist you.